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Looking to boost connectivity on your Hotel, get in touch today and one of our team will be in touch to discuss your requirements.
General Questions
Here’s a simple, quick test to check whether your place is suitable for a signal booster.
The only thing you should do is check your outside signal strength on your mobile phone.
Here’s how to do it:
1. Find the highest point where you could put the outside antenna (generally on the roof).
2. Check how many signal bars you see on your mobile phone’s display while you are at that highest point.
3. If you have 0 bars – contact us for help to make sure you’ll get a sufficiently powerful solution.
4. If you are suffering from poor outside signal strength of 1-2 bars, then our powerful booster kit will come to help you to get out of that troublesome situation and provide 5 full constant bars inside. (Of course, you can also use a standard kit with a yagi antenna, but the quantity of bars won’t go higher than 3-4 bars inside.)
5. If your outside signal strength is 3-4 bars, then we recommended you purchase a standard booster kit with a yagi antenna upgrade.
6. In case you have 4-5 bars outside, then no yagi upgrade is required as in this case the standard kit’s power will be sufficient enough to provide you with full 5 bars indoors.
7. Measure your property size to make sure the cable set included in a kit will be enough. We offer extra upgrades to help you have an easy set-up.
This booster is specially designed to work with a poor outdoor signal. We offer a Yagi antenna and more powerful booster included in the kit. The High Power Booster guarantees 5 constant bars inside your property.
You may still upgrade with more internal antennas and extra cable to be able get a signal in all the corners over your home, office or wherever you are using it.
We sell high-quality products which are all capable of simultaneously supporting multiple devices. The limit for each booster mainly depends on its output power or ‘dBs’. We have provided a list of devices and their support limit converted to dBs below:
Estimations can also be made using this table:
Coverage in square metres Number of supported users
Up to 150 sq m Up to 50 users
Up to 300 sq m Up to 100 users
Up to 600 sq m Up to 150 users
Up to 1500 sq m Up to 200 users
Yes! The standard antenna can accept signal from within 170 degrees. If towers are located on the opposite side of your property than your antenna, you may need to upgrade your system by adding a second antenna so you can receive signal from all locations.
How to select the best location is described fully in The installation guide. However, if you still cannot find a good place, you can contact us through chat or by email and we will help you with the setup.
Returns And Refunds
For the vast majority of returns, it takes about 5-10 Business Days for us to get your package at the fulfillment center, inspect your return, process it into inventory, and complete your refund. If the refund is being issued to a credit card, depending on your credit card company, it may take additional 2-10 Business Days to post the funds to your account.
For the vast majority of returns, it takes about 5-10 Business Days for us to get your package at the fulfillment center, inspect your return, process it into inventory, and complete your refund. If the refund is being issued to a credit card, depending on your credit card company, it may take additional 2-10 Business Days to post the funds to your account.
You can return the product for a replacement within 30 days from the receiving date. As soon as we receive the product in its original packaging, we will ship the new one and refund the price difference, if there is any.
For more information on how to return the item, please refer to our return policy.
Signal Boosters
CE and RoHS approvals guarantee that the product does not contain any hazardous substances.
You would need to have at least one stable bar outside for the booster to improve your signal.
Mobile Signal Booster is a CE, ISO, RoHS certified equipment that improves 2G, 3G and 4G LTE signals.
Payments
We accept Visa/Master cards, PayPal and Bank Wire transfer. To place an order, please get in touch first and we can look at your best options.
Shipping
All orders are shipped free of charge.
For standard shipping, you should receive your order within 3-5 business days.
Installation
Generally, we provide Panel antennas for Standard packages and LPDA antennas for Pro packages.
The length of the cable connecting the outdoor antenna to the booster unit should be between 10-15 meters.
The length of the cable connecting the indoor antenna to the booster unit should be between 1-5 meters.
We are cooperating with various UK based installation services. You may contact them here.
Troubleshooting
Up to 3 internal antennas can be connected to one booster, but you need to take into consideration that the internal antenna will provide you with 10 feet coverage (from antenna). And as you split, the signal will get weak, as you are not providing with better signal, but you are splitting the existing one.
In such cases we recommend our customers to provide us with their layout plan, so as we can recommend the right option. In most cases, two boosters are recommended to be purchased.
The distance between the outside antenna and the booster unit should be between 10-15 meters.
In case the readings are correct on the booster, but you still cannot receive a proper amplification, please, provide us with the following information:
The service you wanted to improve
The network provider name
The signal strength (please, refer to “how to check the signal strength” questions)
Depending on the case, we may ask for additional information to solve the issue in a better way.
Order Issues
If an item is missing, please contact our Customer Care team with the order number and the missing item’s name. We will resolve the issue for you as quickly as we can. Please, note, that we will request for the package picture to solve the issue.
Orders may be modified before 5:00 AM (GMT). Orders placed after 5:00 AM (GMT) may be canceled during one hour.
It is possible for you to cancel your order after the payment has been confirmed. In order to do so, please get in touch within 24 hours.
